ClickCease

Communication

Business Blind Spots: Your customers’ insights are your biggest growth opportunity—if you listen

Business Blind Spots: Your customers’ insights are your biggest growth opportunity—if you listen

The fastest way to lose sight of your business is to stop listening to your customers. What you think is happening inside your company and what your customers are actually experiencing might be two completely different stories. Too often, leaders rely on assumptions instead of real feedback—and that gap can cost you growth, loyalty, and trust.

In this post, Convene Chair Mike Edwards shares how to check in with your customers in meaningful, non-intrusive ways—and how to turn their insights into quick, high-impact improvements.

Five Reasons to Build a People-first, Purpose-driven Company

Five Reasons to Build a People-first, Purpose-driven Company

If you're a business owner or a CEO looking for ways to grow and improve your company, then Five Reasons to Build a People-first, Purpose-driven Company, by Brian Audia will give you a front-row seat to learning key principles you can implement in your business to outperform your peers!

Above All Else: Guard Your Culture

Above All Else: Guard Your Culture

“Organizations with strong cultures win. They out sell, out serve and out perform their competition.” Dee Ann Turner, Dee Ann Turner & Associates, LLC, former VP of Talent, and VP of Sustainability for Chick-fil-A, Inc.

Leading a successful culture takes intentionality each day. Dee Ann helped architect Chick-fil-A, Inc.’s well-known culture and talent systems and shares her wisdom around building, protecting, and guarding your company’s culture. Are you able to recognize the signs of a slowly eroding culture and what steps you can take to course correct?