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Coronavirus: Dealing with a Black Swan – Part 2

The Coronavirus is the Black Swan that is now affecting all aspects of life. And, unfortunately, it keeps bringing unanticipated aftershocks. However, fortunately, we are not entirely powerless. Now is the time to plan for the additional, company-specific Black Swan effects, the aftershocks that may happen, and your ultimate recovery. You will have to think differently about the immediate future.

Think differently:

One way to think differently and start protecting yourself against the aftershocks of this Black Swan (Black Cygnets, if you will) that follow, is to work through this exercise: 

  • have your team identify a minimum of ten events, or series of events, that would severely impact your business to the point of irrelevancy or failure; 

    • Note: a minimum of ten events is required; the more, the better. The ten-event minimum will force the identification of events that typically would not be considered in the ordinary course of business.

  • Include all events no matter how outlandish they may seem; 

  • Your next Black Swan aftershocks will be on your list in the eight, nine, or ten spots (start from the bottom and work your way).

Now is the time to act: 

  • Identify the actions that must be taken immediately for each Black Cygnet, and take them; 

  • Identify for each Black Cygnet the "inflection point" that identifies possible future action 

    • Note: an “inflection point” is evidence, in the environ in which you work, that the next Black Cygnet event is coming to fruition, but has not yet happened;

  • establish a process to actively and aggressively search for the "inflection point." 

  • For each Black Cygnet identify which actions can be postponed until an "inflection point" is reached; 

  • Assign a specific team member(s) to search, on a regular and periodic basis, for each particular "inflection point;” 

  • Assign a specific team member(s) to initiate immediate action once the "inflection" point is reached.

 

The identification of “inflection points” provides an early warning signal that a negative impact on your business is imminently possible but not necessarily probable. This process provides a mechanism that lessens the possibility of taking drastic action should the Black Cygnet event fail to materialize.

Further, using the same process described above identify those “inflection points” that indicate that the current crisis is approaching its conclusion for your organization. Now is the time to plan to initiate the recovery of your operation. This crisis will pass, and you need to be ready to take advantage of the recovery at the earliest possible moment.

So, right now, the coronavirus crisis continues to unfold. Every day is filled with uncertainty. Minimize that uncertainty by planning now for both continuous negative impact and the ultimate recovery. Think and act differently now to minimize possible risks and optimize potential opportunities.



About the Author

2018-05-07-petty_michael_web.jpg

Dr. Michael Petty is the co-founder and consulting-futurist at Flagship Futures Group, LLC in Washington, DC. He brings over forty-five years of strategic and financial experience to the service of his clients. His most significant value to his clients lies in his expertise in the areas of strategic thinking, planning and execution; shareholder value creation; and leadership development.

Learn more about Dr. Petty here, or get in contact with him here.

Coronavirus: Dealing with a Black Swan – Part 1

If you’ve never stared a “Black Swan” in the face, you are now! A Black Swan is an event that happens unexpectedly, has significant, even devastating consequences, and is then rationalize. The current Coronavirus is a Black Swan.

Our world has changed, dramatically for some, in a matter of a few short weeks. Most of us are scrambling to safeguard both our families and the businesses we steward. Most of us will be unscathed health-wise, but most will experience an impact on our companies. Some of us are somewhat prepared to weather this Black Swan, many of us are not.

You may question how can we possibly prepare for a Black Swan like a Coronavirus, that originated in a country thousands of miles away, in a "wet market" (whatever that is), and from a culture that eats exotic animals? The answer to that question is: we have to think and plan differently!

You might question how we can think differently about a Black Swan such as this? 

One way to think differently and start protecting yourself against the next Black Swan, and the aftershocks that follow, is to work through this exercise: 

  • have your team identify a minimum of ten events, or series of events, that would severely impact your business to the point of irrelevancy or failure;

  • a minimum of ten events is required; the more, the better;

  • any and all events should be included no matter how outlandish they may seem;

  • your next Black Swan or aftershocks will be on your list in the eight, nine, or ten spots (start from the bottom and work your way).

  • challenge each event and identify the action that must be taken immediately, or in the very near future.

You may question that no one would ever think of the Coronavirus in this exercise. Well, that may be true. But you might include the disruption of your Chinese supply chain; the shortage of a significant device component, like test kits; or the curtailment or cancellation of a substantial contract for a local or national sporting event, like the NCAA National Championship Basketball Tournaments. If done with diligence and creativity you will identify the more specific Black Swan you may be experiencing now or in the near future.

There will be continuous shock waves emanating from this Black Swan over the next several months. Now is the time to identify those potential impacts, assess the implications, and plan for them as best you can. The exercise above will help you.

This type of exercise should preferably be done as part of your regular strategic thinking process, for once you’ve identified your Black Swan you can prepare for it. And, by definition, it is no longer a Black Swan because if and when it happens it is not unexpected, and, because you've planned for it the impact will be minimized or avoided altogether.

Now is the time to plan for your next Black Swan, and there will be a next one.



About the Author

2018-05-07-petty_michael_web.jpg

Dr. Michael Petty is the co-founder and consulting-futurist at Flagship Futures Group, LLC in Washington, DC. He brings over forty-five years of strategic and financial experience to the service of his clients. His most significant value to his clients lies in his expertise in the areas of strategic thinking, planning and execution; shareholder value creation; and leadership development.

Learn more about Dr. Petty here, or get in contact with him here.

Destination Somewhere | Jim Eaton

Welcome back to Season 1, Episode 6 of the Convene Podcast. This week, Jim Eaton joins Greg Leith to discuss what it takes to execute on your plan. We've got a hint: strategizing does not equal executing! Did you know that 90% of all strategies developed are never executed? We don't want you among the 90% that doesn't achieve their goals. We want you among the 10% that does what they plan to do.

No Limits

But Jesus beheld them, and said unto them, With men this is impossible; but with God all things are possible.                      - Matthew 19:26, KJV

 

I love the way Oprah Winfrey captured the secret to her success on the last day of her show’s 25-year run:

 

"People often ask me what is the secret to the success of this show. I non-jokingly say, ‘My team and Jesus,’ because nothing but the hand of God has made this possible for me."    -  Oprah Winfrey, The Oprah Winfrey Show - Final Episode (5/25/11)

 

“I always knew I’d be a millionaire by age thirty-two,” said Oprah in 1987. “In fact, I am going to be the richest black woman in America.” Nineteen years later, with a net worth of $1.4 billion, Oprah has become not only the richest black woman in America, but also one of the richest people in the world.

This success has not come by chance. Oprah has made her fortune by setting clear and ambitious goals on both the professional and personal levels. “The big secret in life is that there is no big secret,” she says. “Whatever your goal, you can get there if you’re willing to work.”

According to Oprah, the biggest hurdle people need to overcome in order to be successful is their belief that there are limits to how much they can accomplish. Goals need to be set and set high; expectations need to be limitless; and ambition cannot be restrained. “If you believe you can only go so far, it is an obstacle.”

 

The Bible says that with God, all things are possible.  But, as Christian leaders we must establish goals that are first vetted with Him.   “Good planning and hard work lead to prosperity, but hasty shortcuts lead to poverty” (Proverbs 21:5, ESV).  So, make sure you follow the lead of the Holy Spirit in identifying the right goals, objectives, strategies, and tactics to fulfill the path that God has ordained for you (Proverbs 3:5-6) and to “press toward the mark for the prize of the high calling of God in Christ Jesus” (Philippians 3:14).

When establishing your goals, make sure that they are SMART, which is the commonly used acronym for:

  • Specific (i.e., be precise about what you intend to achieve)

  • Measurable (i.e., ensure that your objectives are quantifiable)

  • Attainable (i.e., make sure that your goals are achievable)

  • Realistic (i.e., confirm that your objective is one that you are willing and able to pursue)

  • Time-bound (i.e., identify the timeframe or deadline for achieving the stated objective)

 

Example of a SMART Objective:  To gain 25 percent of the U.S. market for smart phones by December 31, 2020.

 

As God’s ambassadors in the workplace and in the marketplace, it is perfectly acceptable to have clearly defined goals and objectives, but we must make sure they are established by God and remain flexible to His timing. For instance, don’t be tied to a specific destination with your business such as going public or capturing a certain percentage of market-share within a certain timeframe. He’ll let you know what to do and when to do it.  Wait for His perfect timing in planning and executing your initiatives.

 

When you commit your plans to the Lord and allow Him to direct you, your plans are guaranteed to come to fruition (Proverbs 16:3). The Bible says that if you obey God, He promises to make your name great, or enhance your reputation, and make you a blessing to others (Genesis 12:2).  Remember, no one has seen what God has prepared for those who love Him, and no one can change the plans of God (1 Corinthians 2:9; Isaiah 43:13).

 

My First Presentation

I still remember my first presentation as a professional consultant. I had only been on the job for a few weeks and we were doing a strategic planning project for a large energy company. I had done a key part of the analysis that needed to be shown to the client, so my manager asked me to give the presentation. Our consulting firm had a particular style for presentations, so my boss did quite a bit of editing and reformatting of my slides. No problem. I thought that I was ready ... until I gave the presentation. I stumbled through it. And I  realized afterwards that even though it was my analysis, it was my manager's presentation. I had never really "owned" the final version of the slides. Leaders are regularly faced with a version of this temptation to "fix" someone else's work, especially when the leader is also the owner. The risk is that in doing so, these leaders take “ownership” away from the staff members who have spent considerable time on the task or project up to that point. That can be demoralizing. But even worse than that, it can also lead to less than satisfactory results. Staff members may fall short when the work is given back to them because they don't understand the "improvements." Or the leader is forced to stay over-involved when he or she should be working on other things.

I don't want my opening illustration to be misunderstood. My manager's changes truly did improve the presentation. It communicated the right information in a much more meaningful way. Some of the fault belonged squarely on my shoulders for not spending more time practicing with the new slides so that I was comfortable with them. But the question remains for every leader: how can you accomplish your goals and meet your standards for excellence and at the same time, allow staff members to retain a sense of ownership?